When I arrived at work this morning I had 70 brand spanking new-unread-everybody wanting something emails. Only five were from the same person!
This does not count the 33 emails I had from our voicemail system to let me know I had voicemails. Yep you do the math that is 103 emails.
So I had 70 emails and 33 voicemails. I did not even check my spam!
So when you think a customer service rep is not responding or answering fast enough - I want you to stop- take a breath-and realize he or she is probably the lowest paid person there. And is doing multiple tasks all while trying to take care of you. Nothing is intentional. But please be patient!
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